Return Policy
Return Policy
At https://ppppx.top ("we," "us," or "our"), we want you to be completely satisfied with your purchase. If you are not fully satisfied, we offer a simple and hassle-free return process. Please review our return policy below.
1. Return Eligibility
You may return items within 30 days of receiving your order. To be eligible for a return, the following conditions must be met:
Items must be unused, undamaged, and in their original packaging.
All tags and labels must be attached.
2. How to Initiate a Return
To initiate a return, please follow these steps:
Contact our customer service team at [email protected] to request a return authorization.
Provide your order number and the reason for the return.
Once your return request is approved, we will provide you with instructions on how to return your item.
3. Return Shipping
Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., wrong item sent, defective item). We recommend using a trackable shipping service or purchasing shipping insurance for items over $50, as we cannot guarantee that we will receive your returned item.
4. Refund Process
Once we receive your returned item and verify its condition, we will process your refund. Refunds will be issued to the original payment method used at the time of purchase. Please allow 5-10 business days for the refund to reflect in your account.
5. Non-Returnable Items
Certain items are non-returnable, including:
Gift cards
Personalized or customized items
Items marked as final sale
6. Exchanges
If you wish to exchange an item for a different size or color, please initiate a return for the original item and place a new order for the desired item.
7. Contact Us
If you have any questions or concerns regarding our return policy, please contact us at: